Uninstall Avast Antivirus For Mac

| 25-04-2021
[RAND-1-100] Comments

Avast software is the most popular and, for many, the best antivirus for Mac. Developed by Czech company Avast Software, it has been available in 43 languages since 1988. It is currently being used by more than 400 million people worldwide, and third-party tests done in 2016 have shown a malware detection rate of 99.5%. This guide works for all Avast antivirus solutions: Free Antivirus, Pro Antivirus, Internet Security, Premier, or Free Mac Security. Locate Avast Antivirus in the Windows/Mac Programs and Features. Then you should see a list of all programs installed on your machine, simply find Avast antivirus, left-click on it, and select ‘Uninstall‘. Avast Free Antivirus for Mac is a free antivirus program with a virus scanner, firewall, and various features that you can turn off or on. The program is free, but will request payment for some features, which means that you can’t expect everything in the features section to be free.

Best Antivirus For Mac

  • Uninstall our software using avastclear Sometimes it's not possible to uninstall Avast the standard way - using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use our uninstallation utility avastclear.
  • For the free version, there is no 'AVG AntiVirus Menu bar' from which to 'click Uninstall AVG AntiVirus'. This version looks like this, there is no menu bar, no menu button, nothing to click to uninstall.

Using the Avast Setup wizard is the regular uninstallation method to remove Avast Antivirus from your PC. Alternatively, if you prefer to remove all Avast Antivirus files using the Avast Uninstall Utility, refer to the following article:

After you complete the steps in this article, your PC will no longer be protected by Avast against malware and other threats.

Instructions

  1. Log into Windows as a user with administrator permissions and ensure no other application or antivirus software is running on your PC.
  2. Right-click the Windows Start button and select Apps and Features from the menu that appears.
  3. Ensure that Apps & Features is selected in the left panel, then click your version of Avast Antivirus, and select Uninstall.
  4. Press the Win key and X key simultaneously, then select Programs and Features from the menu that appears.
  5. Right-click your version of Avast Antivirus, then select Uninstall from the drop-down menu.
  6. Click the Windows Start button and select Control Panel.
  7. Under Programs, click Uninstall a program if you are using the default category view, ...or click Programs and Features if you are using the large/small icons view.
  8. Right-click your version of Avast Antivirus, then select Uninstall from the drop-down menu.
  9. If prompted by the User Account Control dialog for permissions, click Yes.
  10. When the Avast Setup wizard appears, click Uninstall at the bottom of the screen.
  11. Click Yes to confirm the uninstallation of Avast Antivirus.
  12. Wait while setup removes Avast Antivirus from your PC.
  13. When the confirmation dialog appears, click Restart computer to complete the uninstallation.

After your PC restarts, Avast Antivirus is uninstalled from your system. Your PC is no longer protected by Avast against malware and other threats.

To reinstall your preferred version of Avast Antivirus, refer to the relevant article:

  • Latest Avast Antivirus products:
    • Avast Premium Security (previously Avast Premier) | Avast Free Antivirus | Avast Omni
  • Older Avast Antivirus products:
    • Avast Internet Security | Avast Pro Antivirus
  • Avast Premium Security 19.x
  • Avast Free Antivirus 19.x
  • Avast Omni 1.x
  • Avast Internet Security 19.x
  • Avast Pro Antivirus 19.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

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David Dickinson
Was trying to install AVG for my Mac. It didn't install right. Pulled the icon from my Applications folder to my Trash to uninstall. Tried re-installing AVG, and now it says I have to uninstall AVG before reinstalling. I already did uninstall. How do I get rid of any residual files so I can reinstall AVG?
https://drive.google.com/open?id=0B9xD9bwkZwwObWI5ZWFMR0dSc0U
  • February 24, 2017
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Ranjani Bakthavachalam(Avast)
David,
We are sorry to hear about the inconvenience caused. We request you to uninstall your AVG program as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac and then proceed with the re-installation http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac of AVG on your Mac device. Please, feel free to let us know if you require any further assistance. Thank you.
  • February 24, 2017
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David Dickinson

Okay, 2 issues with this response:
'This article outlines how to uninstall AVG AntiVirus for Mac. Please do not uninstall AVG AntiVirus by dragging its icon into Trash, as this will not uninstall the application correctly.'
Yes, I understand that now, which is why I'm here in the first place.
'In such case, please install AVG AntiVirus again (as outlined here), and then follow the instructions below to uninstall the application.'
As explained in my initial post, I can't install the application again because it will not let me! It says it is already installed and that I need to uninstall it. Before I got your 'resolution', I had already moved the icon into the Trash to 'uninstall' which did not work. Which is why I'm here.
Any other suggestions?
By the way, both of those links supposedly show pics through the process, but all the images are replaced with 'no image available'.

  • February 24, 2017
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Avinash(Avast)
David,
You could try to restore AVG from trash to the original location and then try the suggested steps to uninstall AVG.
  • February 24, 2017
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David Dickinson
I had already permanently deleted it from Trash because I thought that was the problem the Mac was seeing as it still being installed. So I deleted every trace I could find. Please tell me you have a better solution to get rid of trace evidence. I've been using this program on all my Windows computers with nearly no issues. Once I try to put it on my Mac, it doesn't install or Uninstall! Crazy.
  • February 25, 2017
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-980156917(Avast)
Hello David,
We sincerely apologize for the difficulties you are currently experiencing.
Please try to reinstall AVG once and it the issue persists, follow the below instructions.
To collect mac AVG log files:
Click Finder icon in DOCK.
Select “GO” option from the menu bar and select “Library” option from dropdown list.
After getting into Library location, we should be able to see the logs.
System logs: /Library/Logs/DiagnosticReports
User logs: ~/Library/Logs/DiagnosticReports
AVG System logs: /Library/Logs/com.avg.Antivirus
AVG User logs: ~/Library/Logs/com.avg.Antivirus
Alternative option:
Go to “Go > Go to Folder…” (Shift+cmd+G) option
Thank you.
  • February 25, 2017
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David DickinsonHi Joyson,
I tried to reinstall the program and got the same error. I took a screen shot. I duplicated the files you had me go to and uploaded them to Google Drive. Here are the files:
https://drive.google.com/open?id=0B9xD9bwkZwwOSVBGR2NRdHl3UU0

Free Avast Antivirus For Mac Os X

System logs: /Library/Logs/DiagnosticReports
User logs: ~/Library/Logs/DiagnosticReports
AVG System logs: /Library/Logs/com.avg.AntivirusAVG User logs: ~/Library/Logs/com.avg.Antivirus
'Folder not found'
  • February 25, 2017
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Balasubramanian(Avast)
We appreciate your efforts in this matter, David.
We have escalated the case to our senior technical team.
It will take around 3 to 6 business days for them to reply.
Please keep checking both the email and this post for getting the update.
Your patience is much appreciated.
  • February 25, 2017
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Ranjani Bakthavachalam(Avast)
David,
Thank you for your time, your patience is much appreciated.
We request you to follow the below steps to uninstall your AVG without any issue.
Open Finder > Applications > right click on AVG AntiVirus.app > select Show package contents > open Contents folder > double click on Uninstaller.app.
Please, feel free to let us know if you require any further assistance. Thank you.
  • February 28, 2017
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David Dickinson
Before you tell me to reinstall the software to uninstall it, because I already went through that unhelpful solution, that is the orginal problem. The software will not install because it says I already have it installed, which I don't, and to remove it first, which I can't. SO, I need help removing residual files that make it THINK it is still installed. Are you capable of doing that? If not, get me someone who can. Thank you.
  • February 28, 2017
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David Dickinson
I do not have the AVG AntiVirus app in the applications folder because I removed it thinking that would uninstall it. It is not in the Trash because I permanently removed it thinking this was the problem it was still telling me it was installed. And now once again, you are giving me instructions to uninstall from the Applications folder where it DOESN'T EXIST!
  • February 28, 2017
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David Dickinson
I feel like I'm having to repeat myself several times. PLEASE READ THE ENTIRE THREAD!
  • February 28, 2017
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David Dickinson
Did you guys give up on me??? I reinstalled the OS and tried installing the AVG again. It is giving me the exact same problem with a new install of the OS. I NEED HELP!
  • March 5, 2017
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Sean Langley
I have exactly this same issue, fresh install of OSX Sierra, installed AVG Mac. The App will not run at all, I can't uninstall because the app won't run, I can't reinstall because the app is already installed. I am looking for a reason to have faith in AVG
  • March 11, 2017
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Alan Binch
User Sean Langley has their own topic (https://support.avg.com/answers?id=906b0000000DfwfAAC).
AVG Guru
  • March 11, 2017
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David Dickinson
Hopefully they can answer Sean's question because it appears they have given up on me. Getting the run around with no helpful solution. I've followed his link. Thanks!
  • March 11, 2017
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Paul M
I'm having the same exact issue. I am less than impressed by the lack of attention to detail of the support staff (the ones who did not read the post fully, and suggested things that are impossible for you to perform). While we know these are difficult issues that the initial support team is not able to resolve (I guarantee this is a bug in the software that the Software Engineers need to fix), the least we can hope for as customers is that they carefully read AND document the issue, so we as customers don't have to reiterate things over and over and over and over again.
  • March 24, 2017
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Paul M
@Ranjani Bakthavachalam
I tried your suggestion and can confirm that there is no Uninstaller.app at that location.
  • March 24, 2017
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Alan Binch
User Paul M has posted their own topic (https://support.avg.com/answers?id=906b0000000DhHEAA0).
AVG Guru
  • March 24, 2017
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David Dickinson
Alan, Thanks for posting links of users having the same issues. To date I have not seen anyone resolve this issue. It appears they have given up on my frustration, or haven't figured out how to resolve it and ignoring me until they do. It would be good customer service to at least let us know they are working on it. I can accept an answer of 'we are working to resolve this issue, we will let you know as soon as we have a fix'. But no, I'm getting a cold shoulder. NOT good customer service to a customer who has had this product for several years now.
Anyway, Thanks again for keeping me informed of others having the same issue.
Uninstall
  • March 25, 2017
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Nicola S
I have exactly the same problem as David Dickinson. I've been through all the options suggested above and none of them work. I have searched Library for AVG files but found none and forced quit the avg process which was running. A new copy of AVG will not install because 'an old one is running' and I can't install a competitors product because the AVG fragments prevent that too.
Please AVG find a solution and give me a reason to actually buy your products!
  • April 30, 2017
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Mohammad L

Hey guys! I had the same problem as well and I've found the solution. Follow the instructions in the link below and it works for the 2017 version as well.

You basically need to remove the residual files related to AVG securities which is located in the preference, application support, cache files and elsewhere in the library section. You can ignore Step 1 in the link I think. Just search through all the files and anything that has avg in it, drag and drop it all in the trash bin. It may ask you to re-put your password in to this for some files but after you've dragged it all in the trash bin, empty the whole bin. This should work.

Whatever you do, do not install the macremover application. Just do everything manually.

https://macremover.com/uninstallguides/2016/02/22/how-to-thoroughly-uninstall-avg-2016-on-mac-os-x/

Avast
  • May 14, 2017
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charlie blue
Hi all! After months of searching for a solution to this problem, I have found one that actually works. Just run the following command
/Library/Application Support/AVGAntivirus/components/uninstall/com.avg.uninstall.app/Contents/MacOS/com.avg.uninstall
It should fix the problem.
  • December 24, 2017
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Dayne Wright
Also... MAKE SURE you are in the right folder before running sudo rm -rf :) You are telling it to delete everything with force in the folder that you list.
  • September 10, 2018
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Dayne Wright
Another option if you are comfortable using your terminal is to run these two commands:
cd /Library/Application Support/
(this will change you to the Application Support folder)
sudo rm -rf AVGAntivirus
(this will remove the AVGAnitvirus folder and all subfolders)
  • September 10, 2018
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Evan Redd
Dayne,
Your post helped me solve the issue, so David learn to navigate terminal and use Dayne's commands and you should have success!
Thanks,
Evan
  • September 24, 2018
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Kevin Armstrong
Thyanks Dayne.
This appeared to work, but now after reinstalling AVG it doesnt load up when you click on the icon. Any ideas??
Cheers Kevi
  • September 30, 2018
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Alok Kumar(Avast)
Hello Kevin,
We will help you sort it out. Please open Launchpad > look for AVG icon and try to open your AVG program.
If it's not working, please click here > scroll down and follow 'Further recommendations' instruction to remove all the AVG traces from your mac computer.
After that, you can follow the instruction to download/install AVG Antivirus for your Mac computer.
Regards,
Alok.
  • September 30, 2018
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Kevin Armstrong
Thats is just the point Alok...when I click on the icon nothing happens?
  • October 2, 2018
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Kevin Armstrong
Hi Alok,
Yes tried this already and when running the comand i get 'No such file or directory'. I then tried Daynes appraoch as above which allowed me to reinstall but it wont open when I click the icon.....what next?
  • October 2, 2018
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Kevin Armstrong
When I lookm at the contents of the app the exec file is not showing as the AVG icon like AVG cleaner. When I run it i get tan error saying to exit??
  • October 2, 2018
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Ranjani Bakthavachalam(Avast)
Hello Kevin,
We appreciate your efforts in trying to fix the issue. Let us know your Mac and AVG version to check with it.
Provide us the screenshot of that error message you received.
  • October 2, 2018
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Kevin Armstrong
Hi Ranjani,
AVG version is 18.6. Here is the Mac info
  • October 6, 2018
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Kevin Armstrong
Avg is 18.6, mac is 10.13.6 and below is the error.

Uninstall Dr Antivirus Mac

  • October 6, 2018
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Kevin Armstrong
Avg is 18.6, mac is 10.13.6 and below is the error.
  • October 6, 2018
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Kevin Armstrong
  • October 6, 2018
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Avinash(Avast)
Kevin, thank you for providing the screenshots.
You mentioned that you were able to re install AVG but the icon is not launching the app. But your screenshots show that the installation process fails. Please clarify if it is with the installation or post installation that you are experiencing issue with.
  • October 6, 2018
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Kevin Armstrong
Sorry for the delay in response as Ive been away. The icon would not launch so i ran the uninstall terminal options above and now get the following error when re-installing.
  • November 10, 2018
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Karthikeyan(Avast)
Thank you for the information.
It seems that the older traces of AVG are still present on your computer.
Please open 'Finder' on your computer and search for AVG files.
If there is any, remove the same and then install the latest version of AVG AntiVirus on your Mac computer.
If you face any difficulties, please let us know and we will assist you further.
  • November 10, 2018
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