Avast For Mac Freezes

Hi,

Avast Security Pro for Mac review: Everything a modern antivirus app needs and a little bit more An all-around champion has strong malware-fighting abilities packaged with worthwhile extras. It’s why we built Avast Cleanup Pro which scans your Mac top-to-bottom for these files and gets rid of them automatically for you — across your entire hard disk. Our cleanup application gets rid of all the junk you don’t need on your MacBook, Mac, or iMac. Download Avast Free Mac Security 2018 for OS X and protect your Macintosh with the best antivirus & security app. Review, install or uninstall. Download Avast Free Mac Security 2018 for OS X and protect your Macintosh with the best antivirus & security app. Review, install or uninstall. Hi There, I've got AVG Ultimate for multi devices. It works absolutely fine on my husband's desktop computer which runs on Windows but when I installed it on my Mac the other day and tried to run a scan it kept stopping at 70% every single time, found two threats but it was frozen and avg antivirus shut down unexpectedly message came up each time.

since one day my mac started to freeze. As i wrote in the EtreCheck report below, it's kind of like series of freezes every now and then. It's usually about 3-6 freezes lasting about 5-15 seconds and it happens once or twice an hour depending on what am I doing, but can move cursor without problem. Except for the freezes, everything works very well, haven't noticed any other performance issues. I tried scan for viruses and other stuff like just in case but haven't found nothing. I didn't install some new program or game before it started freezing. Everything worked up to that day. Now i use the same programs etc. as I did use before but now with freezes. I'm worried I'll have to replace my hardrive.

Avast Free Antivirus for Mac is a free antivirus program with a virus scanner, firewall, and various features that you can turn off or on. The program is free, but will request payment for some features, which means that you can’t expect everything in the features section to be free. - Slow Computer Mac Avast Computer Freezes Power On By selecting reg. Cleaner to be a part of your computer system, you can be assured a person simply can anytime go for you to its previous activity. This means that you have accidentally deleted a folder which is always useful, then anytime specialists. Use the backup webpage.

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EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-27 00:37:49

Download EtreCheck from https://etrecheck.com

Runtime: 5:23

Performance: Below Average


Problem: Beachballing

Description:

Mac periodicaly freezes for a moment. Its a series of freezes, usually about 3-6 series of 5-15 second freezes about once or twice an hour, maybe depending on apps using. Usually freezes one or two programs but can move cursor around screen without problem.


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Unsigned files - There are unsigned software installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Avast For Mac Freezes Up All The Time


Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3,5 GHz Intel Core i7 (i7-4771) CPU: 4-core

32 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - 8 GB DDR3 1600 ok

BANK 1/DIMM1 - 8 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4 GB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (245.37 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Ethernet

One IPv4 address

Interface en5: iPad

Interface en1: Wi-Fi


Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About 6 days

System Load: 2.52 (1 min ago) 2.33 (5 min ago) 2.78 (15 min ago)


Avast for mac freezes up all the time

Configuration Files:

/etc/hosts - Count: 22


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.rogueamoeba.aceagent.plist

Executable: aceagent

Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist

Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


Avast For Mac Review

32-bit Applications:

66 32-bit apps


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)


/Library/Application Support/Avast/components/proxy/signed

Avast For Mac Freezes

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.0.6 - SDK 10.11)

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] HandsOff.kext (One Periodic Inc., 3.2.6 - SDK 10.9)


/System/Library/Extensions

[Not Loaded] TACC.kext (1.0.2 - SDK 10.8)


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 159 Apple tasks
[Running] 122 Apple tasks


System Launch Daemons:

[Not Loaded] 34 Apple tasks
[Loaded] 165 Apple tasks
[Running] 130 Apple tasks
[Other] 3 Apple tasks


Launch Agents:

[Running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2018-04-10)
[Running] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-10-29)
[Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-04-09)
[Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2018-08-22)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-08-22)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-14)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-08-22)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.oracle.java.Java-Updater.plist (? 2b0170fd - installed 2017-10-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2018-08-22)


Launch Daemons:

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.rogueamoeba.aceagent.plist (? 88630f9d - installed 2018-03-06)
[Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2018-08-22)
[Running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2018-04-10)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-06-13)
[Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2018-08-22)
[Running] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-09-22)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2018-08-22)
[Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-10-29)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-08-22)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Loaded] com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2017-10-29)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-08-22)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24)
[Loaded] com.avast.update.plist (? 5c6ac355 - installed 2018-08-22)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-08-22)
[Loaded] com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2017-10-08)


User Launch Agents:

[Other] com.SearchFunction.plist (? 0 - installed 2018-06-15)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-26)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-13)
[Other] tapufind.plist (? 0 - installed 2018-06-10)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-29)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-08-22)


User Login Items:

Flux Application (Michael Herf - installed 2018-01-08)

(/Applications/Flux.app)

Wondershare Helper Compact Application (Wondershare Software Co., Ltd - installed 2018-02-01)

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Google Chrome Application (Google, Inc. - installed 2018-08-10)

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple - installed 2017-09-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Audio Hijack 3 Schedule Helper Application (Rogue Amoeba Software, LLC - installed 2017-08-14)

(/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)

dlmLaucher SMLoginItem (Elliott Mason - installed 2018-04-30)

(/Applications/DLM.app/Contents/Library/LoginItems/dlmLaucher.app)

Avast Passwords Service SMLoginItem (AVAST Software a.s. - installed 2018-05-22)

(/Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app)

6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-08-15)

(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.a vast.osx.secureline.avastsecurelinehelper.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2017-10-29)

FlashPlayer-10.6: (installed 2018-08-14)

QuickTime Plugin: (installed 2018-01-19)

AdobePDFViewerNPAPI: (installed 2018-08-15)

AdobePDFViewer: (installed 2018-08-15)

Flash Player: (installed 2018-08-14)

jdk: (installed 2018-01-07)

JavaAppletPlugin: (installed 2018-01-07)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-09-22)
FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2018-08-16)
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-11-10)


3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Java (installed 2017-09-28)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
Audio HijackRogue Amoeba Software, LLC9
coreaudiodApple7
WindowServerApple7
com.apple.WebKit.WebContent (7)Apple6
Google Chrome Helper (23)Google, Inc.3


Top Processes by Memory:

Avast For Mac Freezes After Login

Process (count)SourceRAM usageLocation
com.apple.WebKit.WebContent (7)Apple3.86 GB
Google Chrome Helper (23)Google, Inc.3.50 GB
kernel_taskApple2.16 GB
WindowServerApple1.43 GB
SafariApple1.38 GB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple18 MB6 MB
com.avast.proxyAVAST Software a.s.2 MB1 MB
apsdApple855 KB198 KB
Battle.netBlizzard Entertainment, Inc.216 KB538 KB
netbiosdApple357 KB177 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
mds_storesApple11
coreaudiodApple6
Audio HijackRogue Amoeba Software, LLC5
WindowServerApple3
Google Chrome Helper (23)Google, Inc.2


Virtual Memory Information:

Available RAM12.04 GB
Free RAM2.83 GB
Used RAM19.96 GB
Cached files9.21 GB
Swap Used546 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Flash Player30.0.0.1542018-08-14
Adobe Acrobat Reader DC (18.011.20058)18.011.200582018-08-15
Gatekeeper Configuration Data1522018-08-21
Avast Security13.92018-08-22


Clean up:

~/Library/LaunchAgents/com.SearchFunction.plist

~/Library/Application Support/com.SearchFunction/SearchFunction

Executable not found

~/Library/LaunchAgents/tapufind.plist

~/Library/Application Support/Agent/tapufind

Executable not found


Diagnostics Information (past 7 days):

2018-08-26 19:30:46 Heroes.app CPU (20 times)

/Applications/Heroes of the Storm/*/Heroes.app


2018-08-26 16:59:23 World of Warcraft Cataclysm.app CPU (7 times)

/Applications/World of Warcaft Cataclysm /World of Warcraft Cataclysm.app


2018-08-26 15:56:02 CCLibrary.app Crash (20 times)

/Applications/Utilities/Adobe Creative Cloud/CCLibrary/CCLibrary.app


2018-08-22 15:57:54 Adobe After Effects CC 2017.app CPU (7 times)

/Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app


2018-08-22 14:58:59 com.avast.daemon CPU

/Library/Application Support/Avast/*/com.avast.daemon


2018-08-20 19:51:43 Heroes of the Storm.app CPU

/Applications/Heroes of the Storm/Heroes of the Storm.app



End of report

iMac, macOS High Sierra (10.13.3)

Posted on

General

Why should I use Avast Browser Cleanup?

When you download free, software from the Internet, it often comes with hidden add-ons which extract user data for the product vendor, usually in the form of a so-called toolbar. These are typically used to analyze your preferences and behavior and send this data to other vendors so that they can present you with user-specific ads, or just record the information for analysis. This can be annoying for various reasons:

  • Tracking data is being sent to backend servers.
  • Ads interfere with your browsing experience.
  • Your search results are manipulated.
  • The browser homepage or default search provider is changed.
  • Multiple toolbars crowd the browser window.
  • It is usually difficult to get rid of the toolbars.

Avast Browser Cleanup identifies poorly rated add-ons for major internet Browsers (Microsoft Internet Explorer and Mozilla Firefox) and allows you to disable or to remove them simply and easily. An automatic rating system also shows you how other users like an add-on.

What are the system requirements for Avast Browser Cleanup?

Avast Browser Cleanup is supported on:

  • Microsoft Windows 10 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 8 / 8.1 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 7 Service Pack 1 or higher (any Edition, 32-bit or 64-bit)

Which browsers are currently supported by Avast Browser Cleanup?

Avast Browser Cleanup currently supports the following Internet browsers:

  • Microsoft Internet Explorer version 8.x and higher
  • Mozilla Firefox version 23.x and higher

What happens when you 'Remove' or 'Ignore' an add-on?

Avast Browser Cleanup allows you to remove known toolbars. Remove means here to uninstall and completely remove the toolbar and all its components from your computer. This action cannot be undone.

If you want to keep the add-on and you want Avast Browser Cleanup to stop offering to remove it, you can select Ignore in the standalone version. Ignore means that the add-on will be disregarded and kept in the browser, no matter what its rating is. If you want to stop ignoring the add-on, just click Stop Ignoring and the Remove option will appear again.

About Add-ons

What can I do if an add-on gets automatically restored after removing it?

In some cases, an add-on can be restored even after you have removed it. The reason for this might be that the add-on is protected by a so-called toolbar protector. A toolbar protector typically prevents Avast Browser Cleanup from reliably detecting and removing add-ons, resetting a search provider, or setting a homepage. In some cases the add-on can be removed but will be automatically restored later (e.g. at next logon). Avast Browser Cleanup tries to detect and remove toolbar protectors at start up. However, some of these protectors are hard to identify and remove. Please report such cases through our support channels and provide the Avast Browser Cleanup log file.

Why do seemingly safe add-ons like Angry Birds and eBay have a bad reputation?

Unfortunately malware creators sometimes try to get access to your information by taking on a legitimate company or product name. This might lead to the strange situation that Avast Browser Cleanup rejects a seemingly safe add-on, because it is actually just a fake add-on posing as a legitimate one.

Why is my search and homepage reset when poorly rated add-ons are removed?

If a browser is threatened by a poorly rated add-on, its search and homepage are most likely hijacked as well in one form or another. This means Avast Browser Cleanup needs to reset these pages unless the search provider or homepage are on a whitelist. Avast Browser Cleanup is unable to decide if a homepage is an intended one or if it is hijacked by the poorly rated toolbar.

Therefore Avast Browser Cleanup offers a list of approved and Avast-tested new search providers combined with homepages to choose from during the removal process. After the selection is made, the new search provider and homepage will be set. The current list of offered search providers is limited and depends on the customers location and country. If your preferred search provider or homepage is not on that offer list, you can easily change the browser settings once the browser is clean.

Why does Avast Browser Cleanup report and remove Google Search Protect as a Toolbar Protector?

If you have Google Toolbar for Internet Explorer installed, it is possible that Avast Browser Cleanup reports 'Google Search Protect' on your computer and recommends to remove it. Google Search Protect was most probably installed together with the Google Toolbar for Internet Explorer.

In general, Avast Browser Cleanup reports and recommends to remove all third party software which prevents Avast Browser Cleanup from reliably detecting and removing browser add-ons or search providers. We call such software a Toolbar Protector. It does not matter if this software is installed by the installer of a poorly rated add-on or by the installer of a highly rated add-on. The result is the same: All add-ons are more or less sealed into the browser and can no longer be removed easily by the user or by Avast Browser Cleanup. Additionally, some Toolbar Protectors re-install their associated add-on even if the user manages to remove it.

Unfortunately, Google Search Protectbehaves exactly like a Toolbar Protector: it prevents Avast Browser Cleanup from removing add-ons and search providers. Therefore it is reported and removed the same way.

What is the difference between an add-on name and extension ID?

An add-on typically is identified by name and/or extension ID. The name is not necessarily unique and might change over time. Therefore the extension ID is used to clearly identify an add-on. The extension ID is unique to a browser add-on, however an extension ID might be used for the same add-on in different browsers. The extension ID can be found in the log file created by Avast Browser Cleanup. The lines with the extension ID can be easily identified. The ID is the string between ID and Name.

How can I manually set my Internet browser to my preferred search provider and homepage after using Avast Browser Cleanup?

Search Provider:

  1. Click Settings (the gear icon in the upper right corner) and then select Manage add-ons.
  2. Next select Search Provider on the left. The list of installed search providers appears.
  3. Select a search provider, click Set as Default at the bottom, and Close.

Homepage:

  1. Click Settings (the gear icon in the upper right corner) and then select Internet Options.
  2. In the General tab and under Home page, type a new homepage - e.g. www.google.com - and click OK.

Avast For Mac

Search Provider:

  1. Click the small arrow icon in the search box - the list of installed search providers appears.
  2. Now select a search provider.

Homepage (for version 30.x and higher):

  1. Click the menu button in the top-right corner (icon showing three horizontal lines) and then select Options.
  2. Now go to the General tab and type a new homepage into the field Home page - e.g. www.google.com.
  3. Click OK.

Homepage (for version 29.x and lower):

  1. Use the drop-down menu for Options, then select Options again.
  2. Now go to the General tab and type a new homepage into the field Home page - e.g. www.google.com.
  3. Click OK.

Avast Mac Download

Settings and Troubleshooting

How can I disable regular notifications from Avast Browser Cleanup?

To disable Avast Browser Cleanup from frequently checking for add-ons, go to Avast Browser Cleanup settings:

  1. Run Avast Browser Cleanup and click Settings in the left menu.
  2. Untick the option Check my browsers regularly for toolbars with bad user ratings.

Avast Browser Cleanup will no longer check for poorly rated toolbars.

Can I prevent Avast Browser Cleanup from reporting a specific add-on as poorly rated?

If you want to keep an add-on, you can tell Avast Browser Cleanup to ignore it.

  1. Select the appropriate tab for your browser on the left, e.g. Mozilla Firefox.
  2. Click the (i) after the name of the add-on. Additional information appears below.
  3. Click Ignoreand Avast Browser Cleanup will not display warnings for this add-on in the future.

Where do I find the log file for Avast Browser Cleanup?

In case you experience any problems while using Avast Browser Cleanup, please contact Avast Support and be sure to post the Avast Browser Cleanup log file Avast-Browser-Cleanup.log for further analysis.

By default, it can be found at one of these locations:

  • Installed as part of Avast antivirus:
    C:ProgramDataAvast SoftwareAvastlogAvast-Browser-Cleanup.log
    (or just type %ProgramData%Avast SoftwareAvastlog into the address bar of File/Windows Explorer)
  • Stand-alone version:
    C:tempAvast-Browser-Cleanup.log
    (or just type %temp% into the address bar of File/Windows Explorer)

How can I give feedback for Avast Browser Cleanup?

We are always working to improve Avast Browser Cleanup and welcome your feedback. To let us know what you think, please visit the Avast Forum or submit a ticket to the Avast Support.

  • Avast Browser Cleanup
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit